Limiting Answer Selections

If your quiz includes a Multiple Selection question, you can set a maximum number of answers a customer is allowed to choose. This is useful when you want to give customers flexibility without letting them select every option — for example, "Choose your top 3 concerns."

What the Max Selection Limit Does

By default, a Multiple Selection question allows customers to select as many answer options as they like. The max selection limit caps this — once a customer has reached the maximum, they cannot select any more options until they deselect one of their current choices.

This gives you control over the quality of the recommendation data. If every customer could select all 10 available answers, it would be difficult to surface meaningful product matches.

Where to Find the Setting

The max selection limit is only available on Multiple Selection question types. You will not see this setting on Single Selection or any other question type.

Open your quiz in the quiz editor.
Click on the Multiple Selection question you want to configure.
In the question settings panel, find the Max Selections field.
Enter the maximum number of answers a customer can choose (for example, 3).
Save your changes.

The Max Selections field only appears for Multiple Selection questions. If you do not see it, check that you are editing a Multiple Selection question type.

How the Quiz Behaves at the Limit

Once a customer selects the maximum number of answers allowed:

The remaining unselected answer options become visually dimmed and unclickable.
A message may appear informing the customer they have reached the maximum.
To choose a different answer, the customer must first deselect one of their current selections — this re-enables the other options.

This behaviour is handled automatically by Quizify. You do not need to configure it separately.

When to Use a Selection Limit

A selection limit works best in situations where you want customers to prioritise rather than select everything:

"Choose your top 3 concerns" — forces the customer to identify what matters most, giving you more targeted recommendation data.
"Pick up to 2 scents you prefer" — prevents over-selection on a sensory preference question.
"Select all that apply (max 4)" — allows broad input while keeping responses meaningful.

If the purpose of a question is genuinely "select everything that applies" and all answers are equally valid, you may prefer to leave no limit in place.

Setting a max selection limit of 1 on a Multiple Selection question is not the same as using a Single Selection question. Single Selection uses radio-button-style UI while Multiple Selection uses checkbox-style UI — they look and behave differently for customers. If only one answer is allowed, use a Single Selection question type instead.

No Limit Set: Customers Can Select All Options

If you do not set a max selection limit, customers can select every answer option on the question. In some cases this is intentional — for example, a checklist-style question where all answers are genuinely independent of each other. In most cases, however, setting a sensible limit leads to more useful recommendation data.

Frequently asked questions

Can I set a minimum number of selections, too?

Yes, Quizify supports both minimum and maximum selection limits for Multiple Selection questions. You can define how many options a user must select at minimum, as well as the maximum allowed selections.

If you want to ensure users select at least one option, you can also mark the question as required, which enforces a minimum of one selection before they can proceed.

Does the max selection limit work with conditional logic?

Yes. Logic jumps based on a Multiple Selection question work normally when a max selection limit is set. The logic evaluates which answers were selected (within the allowed limit) and routes the customer accordingly. The selection limit does not interfere with how logic jumps evaluate answers.

How do I limit how many answers a customer can select?

Open the Multiple Selection question in the quiz editor and find the Max field in the question settings panel. Enter the number you want to cap selections at and save. Once set, customers will be prevented from selecting more than that number of answers.

What happens when a customer tries to select more than the maximum?

When a customer has reached the maximum number of selections, the remaining unselected options become dimmed and unclickable. The customer cannot select additional answers unless they first deselect one of their current choices. This happens automatically — you do not need to configure any separate behaviour.

Which question type supports the max selection limit?

The max selection limit is only available on the Multiple Selection question type. It is not available on Single Selection, Range Slider, Short Text, or any other question type. If you need to restrict a customer to a single answer, use a Single Selection question instead.