Questions Required or Optional

You can control whether customers must answer each question before moving forward in your quiz, or whether they can skip it. This is managed through the required/optional setting on each individual question.

Where to Find the Required/Optional Setting

The required/optional toggle is located in the question settings panel within the quiz editor.

Open your quiz in the quiz editor.
Click on the question you want to configure.
In the question settings panel (usually shown in a sidebar or expanded section of the question card), find the Required toggle.
Toggle it on to make the question required, or off to make it optional.
Save your changes.

How Required Questions Work

When a question is marked as required, customers must select or provide an answer before they can proceed to the next question.

If a customer clicks Next without answering, the quiz displays an inline error message prompting them to answer before continuing.
The customer cannot advance in the quiz until they have responded to the required question.

This ensures that critical questions — particularly those driving product recommendations — always receive an answer.

How Optional Questions Work

When a question is marked as optional, customers can proceed without answering it.

A Skip or Next button is displayed on optional questions, allowing customers to move forward without selecting an answer.
Optional questions that are skipped do not contribute to the recommendation logic. If a product recommendation depends on that question's answer, the quiz will use only the answers provided to other questions.

Best Practice: Which Questions Should Be Required?

Not every question needs to be required. Being strategic about which questions you mark as required can help improve your quiz completion rate.

Make these questions required:

Questions that directly drive your product recommendation logic — if customers skip these, Quizify cannot make an accurate recommendation.
Any question where every customer path genuinely needs an answer to proceed meaningfully.

Consider making these questions optional:

Demographic or background questions (age, location, lifestyle) that add context but are not essential to the recommendation.
Questions that some customers may prefer not to answer (for example, personal details like name or specific health information).
Questions that are relevant only to certain customer types — if you cannot use logic jumps to hide them, making them optional reduces friction.

A quiz that demands answers to every single question can feel intrusive. Giving customers the ability to skip questions they are not comfortable with — while still delivering a recommendation — creates a better experience and tends to result in higher completion rates.

Required Questions vs. Required Form Fields

The required setting on quiz questions is separate from the required setting on fields in the user information form (the form that collects details like email address or phone number, often shown before or after the quiz).

Quiz question required settings are configured within the question editor as described above.
User information form field required settings are configured separately in the form settings.

Changing a question to required or optional does not affect the user information form, and vice versa.

If collecting customer email addresses is important for your marketing, you can make the email field in the user information form required independently of your quiz question settings.

Frequently asked questions

Can I make all questions optional?

Yes, you can set every question in your quiz to optional. If you do this, customers can theoretically skip all questions and still reach the result page. In practice, a quiz where everything is optional may produce less accurate recommendations since fewer answers are available to drive the logic. It is best to keep at least your core recommendation-driving questions required.

Does making a question required affect quiz completion rates?

It can. Requiring too many questions — especially personal or sensitive ones — can cause customers to abandon the quiz before finishing. Required questions should be limited to those that are genuinely necessary for a good recommendation. For questions that are helpful but not critical, using the optional setting gives customers the flexibility to skip and keep moving, which typically leads to better completion rates overall.

How do I make a question required in Quizify?

Open the question in the quiz editor and find the Required toggle in the question settings panel. Switch it on to make the question required, then save your changes. Once required, customers will not be able to advance past that question without providing an answer.

Should I make the email field in the user information form required?

This depends on your marketing goals. Making the email field required means you capture an email address from every customer who completes the quiz, which is valuable for follow-up and abandoned cart campaigns. However, it can also reduce completion rates if some customers are not willing to share their email. A common approach is to make the email field optional and use a compelling incentive (such as a discount code for completing the quiz) to encourage submission. The required setting for form fields is configured in the user information form settings, separately from quiz question settings.

What happens if a customer tries to skip a required question?

If a customer clicks Next on a required question without selecting an answer, the quiz displays an inline validation message asking them to answer before continuing. The quiz does not advance to the next question until the customer has responded. There is no way for the customer to bypass a required question.