Quiz Responses

Every time a customer completes your quiz, Quizify records a response — a snapshot of everything that happened during that session. Understanding what gets captured, where it lives, and how it moves through your store helps you make the most of your quiz data.

What Triggers a Response

A response is recorded the moment a customer submits the quiz. Browsing through questions or abandoning partway through does not create a record — only a full submission counts.

What Data Is Captured

Each response includes the following:

Answers — the choices the customer selected for each question
Answer tags — any tags associated with the selected answers, which drive your recommendation logic
Recommendation shown — the product or products displayed to the customer at the end of the quiz
Timestamp — the date and time the quiz was submitted
User info — name, email, and any other fields from the user info form, if you have that form enabled in your quiz

If your quiz does not include a user info form, or a customer skips it, responses are still recorded. The user info fields will simply be empty for that submission.

Where to View Responses

All captured responses appear in the Submissions section of your Quizify dashboard. Each entry shows the data listed above for a single quiz submission. You can browse individual responses to review what a customer answered and what recommendation they received.

How Responses Flow to Integrations

Response data can be sent automatically to external platforms as soon as a submission is recorded. Quizify supports connections to:

Email marketing platforms — pass customer details and answer tags to your email list, enabling targeted follow-up sequences
Webhooks — send raw response data to any endpoint you control, allowing you to pipe submissions into your own systems or third-party tools

You configure these connections in the Integrations section of the dashboard. Once set up, data flows to your connected platforms on every new submission without any manual action.

Sending answer tags to your email platform lets you segment customers by their quiz results and send more relevant product recommendations in follow-up emails.

Data Retention and Privacy

Quizify stores response data in accordance with applicable privacy regulations. Because your quiz may collect personal information — particularly when the user info form is enabled — you should review your store's privacy policy to ensure it accurately reflects how this data is collected and used. You are responsible for obtaining any necessary consent from customers before collecting their information through your quiz.

Frequently asked questions

Are responses saved if the customer doesn't fill in the user info form?

Yes. A response is recorded regardless of whether the user info form is completed. If a customer skips the form or your quiz doesn't include one, all other response data — answers, tags, recommendations, and timestamp — is still saved.

How do I export quiz responses?

You can export response data from the Submissions section of your dashboard. Alternatively, you can use the Integrations feature to send response data automatically to connected platforms such as email marketing tools or via webhook.

How long are quiz responses stored?

Quizify retains response data in accordance with Shopify's app data retention policy. For current details on retention periods and your options, refer to the Quizify privacy documentation or contact support.

What data is captured when a customer completes a quiz?

Each response captures the customer's answers, the answer tags tied to those answers, the recommendation shown, and a timestamp. If your quiz includes a user info form, name, email, and any other collected fields are stored as well.

Where are quiz responses stored in Quizify?

Responses are stored in the Submissions section of your Quizify dashboard. You can access them at any time to review individual submission details.