Accessing the Dashboard

Your Quizify dashboard is where you create and manage all your product recommendation quizzes. This guide shows you how to open the dashboard from your Shopify admin, what you'll see on first load, and how to resolve common access issues.

Opening the Quizify Dashboard

Quizify runs inside your Shopify admin — no separate login or URL required.

Log in to your Shopify admin at yourstore.myshopify.com/admin.
In the left sidebar, click Apps.
Find Quizify in your installed apps list and click it.

Shopify loads the Quizify dashboard inside the admin interface. You stay within your Shopify session throughout.

If you use Quizify frequently, pin it to your sidebar for faster access. In the Apps section, click the pin icon next to Quizify.

What the Dashboard Shows on First Load

When the dashboard opens for the first time after installation, you'll see a welcome screen prompting you to create your first quiz. No quizzes or data appear until you build one.

Once you have quizzes set up, the dashboard home displays:

A list of your existing quizzes with their published status
Quick-access buttons to create a new quiz or edit an existing one
Summary metrics for quiz views, completions, and product recommendations

dashboard

If you've just installed Quizify, it can take up to 30 seconds for the dashboard to fully initialize on its first load. This is normal.

Fixing Dashboard Load Issues

If the Quizify dashboard shows an error or refuses to load, work through the following steps in order.

Refresh the page. Press F5 (Windows) or Cmd + R (Mac) to reload.
Clear your browser cache. Cached data can cause the app frame to fail. Clear your cache, then try reopening Quizify from Apps.
Disable browser extensions. Ad blockers and privacy extensions sometimes block the scripts Quizify needs to run. Disable them temporarily and reload.
Try a different browser. If the issue persists, open your Shopify admin in a different supported browser.
Check your Shopify session. Log out of Shopify and log back in, then navigate to Quizify again.
Contact support. If none of the above steps resolve the issue, contact Quizify support with a description of the error message and your browser details.

Recommended Browsers

Quizify works in any modern browser. For the best experience, use an up-to-date version of one of the following:

Google Chrome
Mozilla Firefox
Microsoft Edge
Apple Safari (macOS only)

Internet Explorer is not supported. If you're using IE, switch to one of the browsers listed above.

Frequently asked questions

Where do I find Quizify in my Shopify admin?

Go to Apps in your Shopify admin sidebar and click Quizify in the list of installed apps. If you don't see it, confirm the installation was completed — visit the Shopify App Store and check whether Quizify appears under your installed apps.

The Quizify dashboard is not loading — what should I do?

Start by refreshing the page and clearing your browser cache. If that doesn't help, disable any browser extensions and try again. You can also try a different browser. If the problem continues, contact Quizify support.

I get an error when opening Quizify — how do I fix it?

An error on load is usually caused by a stale browser session, a conflicting extension, or a temporary connection issue. Refresh the page, clear your cache, and disable extensions. If you see a specific error code or message, include it when you contact support — it helps diagnose the issue faster.

Can I access Quizify from a mobile device?

You can open your Shopify admin on a mobile browser and navigate to Quizify, but the dashboard is designed for desktop use. Some controls and layout elements may be difficult to use on smaller screens. For creating or editing quizzes, a desktop or laptop is recommended.

Do I need to log in separately to Quizify?

No. Quizify uses your existing Shopify session. As long as you're logged in to your Shopify admin, opening Quizify from the Apps menu authenticates you automatically — no separate account or password required.