Quiz Changes Not Showing on the Storefront

When you make changes to a quiz in Quizify — editing questions, updating design, adding answers — those changes should appear on your live store in near real time. If you are seeing the old version of the quiz, caching is usually the cause.

How Quiz Changes Are Applied

Quizify applies changes to the live quiz as soon as you save them. There is no manual publishing step for individual edits — saving a change makes it live. However, your browser or Shopify's CDN may be serving a cached version of the quiz, which can make it look like the change has not taken effect.

Step 1: Hard Refresh Your Browser

The fastest fix for most "changes not showing" issues:

Windows: Press Ctrl + Shift + R to force the browser to reload the page and bypass the cache
Mac: Press Cmd + Shift + R

This tells your browser to fetch a fresh copy of the page rather than using its cached version.

Step 2: Test in Incognito or Private Browsing Mode

Open the quiz page in an incognito or private browser window. Private windows do not use the regular browser cache, so you will see the most current version of the page.

If the change appears in incognito but not in your regular browser, your browser cache was the issue. Clearing your browser cache fully will resolve it for future visits.

Step 3: Confirm the Change Was Saved in Quizify

Before assuming a caching issue, verify the change is actually saved:

Open the quiz in Quizify
Check that the change you made is visible in the editor
If it is not there, make the change again and save explicitly

Step 4: Check Shopify CDN Caching

Shopify caches storefront content through its CDN. In most cases, CDN caches update quickly after a change — but in some situations there can be a short delay.

If the change is not visible after a hard refresh and incognito test:

Wait 5–10 minutes and test again
If your store uses a caching app (such as a page speed optimiser), purge the cache through that app

Step 5: Bypass the CDN with a Cache-Busting URL

To bypass CDN caching temporarily, add a query parameter to the page URL:

https://yourstore.com/pages/quiz?v=2

This forces a fresh fetch from the server rather than the CDN cache. This is useful for testing — not for sharing with customers.

Frequently asked questions

How long does it take for changes to appear on the storefront?

In most cases, changes appear immediately or within a few seconds. If you are doing a hard refresh and testing in incognito, you should see the latest version. CDN propagation delays are usually under a few minutes.

I added a new question but it doesn't appear on the live quiz.

Confirm the question was saved in Quizify by checking the quiz editor. Then hard refresh the page on the storefront and test in incognito mode. If the new question still doesn't appear after that, wait a few minutes for any CDN cache to update.

I saved changes to the quiz but they still haven't appeared after 1 hour.

A delay of more than 10–15 minutes after a hard refresh and incognito test suggests something other than normal caching is occurring. Check whether a caching or performance app on your store is aggressively caching pages. Contact Quizify support if the issue persists with specific details about what change was made and what is still showing.

My design changes aren't showing on the live quiz.

Design changes — colours, fonts, layouts — are subject to the same caching behaviour as content changes. Hard refresh and test in incognito to confirm the change is saved. If your theme uses a CSS cache or optimiser, those caches may also need to be purged.