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Prefer a no-code option? The App Block is an alternative to the embed code — add the Quizify app block to a section in the Shopify Theme Editor, enter your quiz ID (found on the Publish tab in your quiz editor), and save. No embed code required.

If you specifically want to use the embed code method and it is not working, work through the steps below.

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Step 1: Confirm the Quizify App Embed Is Enabled

The app embed must be enabled in your Shopify Theme Editor before any embed code will work. Without it, the shortcode renders as plain text.
  1. Go to Shopify admin → Online Store → Themes → Customise
  2. Click App embeds in the left panel
  3. Confirm Quizify is toggled on
  4. Save
This is the most common reason the embed code shows as text instead of a quiz.

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Step 2: Confirm You Copied the Correct Shortcode

Each quiz in Quizify has its own unique shortcode. Using the wrong shortcode (from a different quiz, or an outdated shortcode) will either render nothing or render the wrong quiz.
  1. Open Quizify and go to the quiz you want to embed
  2. Find the Embed section and copy the shortcode again
  3. Compare it with what is pasted on your Shopify page
Re-paste the fresh shortcode to be sure.

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Step 3: Check the Paste Location

The shortcode must be pasted as a standalone element — not inside a paragraph tag, a heading, a table cell, or any other existing block. In the Shopify page editor:
  1. Switch to HTML view
  2. Find the shortcode in the source code
  3. Check that it is not wrapped in <p>, <strong>, <em>, <h1>, or similar tags
  4. If it is, remove the surrounding tags so the shortcode sits on its own line
Common mistake: pasting the shortcode while a paragraph block is selected in the visual editor, which wraps it in a <p> tag.

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Step 4: Clear the Page Cache

Shopify and your browser may be caching an older version of the page.
  • Hard refresh: Ctrl + Shift + R (Windows) / Cmd + Shift + R (Mac)
  • Test in incognito or private browsing mode
  • If your store uses a third-party caching or CDN app, clear the cache through that app as well

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Step 5: Try Pasting on a Different Page

To rule out a page-specific issue:
  1. Create a new test page in Shopify
  2. Paste only the Quizify shortcode on that page — nothing else
  3. View the page on the storefront
If the quiz renders on the test page but not the original page, there may be conflicting content or HTML on the original page that is interfering with the shortcode.

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Step 6: Re-Copy the Embed Code and Try Again

If none of the above steps work, start fresh:
  1. In Quizify, navigate to the quiz’s embed settings and copy the shortcode again
  2. In Shopify, open the page editor
  3. Delete the existing shortcode
  4. Paste the freshly copied shortcode in a clean location
  5. Save and view the page