Randomising Product Order

By default, recommended products appear on the result page ordered by votes — the more quiz answers a product is linked to that the customer selected, the higher it appears. A product linked to three of the customer's chosen answers ranks above one linked to only one. Enabling random ordering ignores this vote count and shuffles the products into a different sequence each time a customer views the result page, giving every product an equal chance of appearing first.

Why Use Random Ordering

By default, products are ranked by the number of selected answers they are linked to — so a product matched by three of a customer's answers always appears above one matched by just one. When multiple products share strong relevance, this means the same high-vote products consistently appear at the top while lower-vote products are overlooked — even if they are equally relevant to the customer.

Random ordering distributes visibility more evenly across all recommended products. It is particularly useful when:

You recommend a large number of products for a given outcome
All recommended products are equally relevant and no single product should be prioritised
You want to surface your full product range over time rather than always leading with the same items

Where to Find the Setting

From the Quizify dashboard, click the edit quiz icon next to your quiz to open the quiz editor
Click Recommendation in the left menu
Find the Show Randomise product order toggle
Toggle it on
Save your settings

How Randomisation Works

When random ordering is enabled, Quizify shuffles the recommended products into a random sequence each time the result page is generated. This means:

Two customers with identical quiz answers may see the same products but in a different order
A customer who retakes the quiz and receives the same recommendations will likely see them in a different order

Randomisation applies per result page load — the order is shuffled fresh each time.

How It Interacts with Product Limits

If your result page is configured to show a limited number of products initially (for example, the first six products before a Load More button), the randomisation determines which products appear in that initial set — not just the order of all products. This means different customers may see different products in their initial view if the total recommended count exceeds the display limit.

Frequently asked questions

Does random order work with all recommendation types?

Yes. Random ordering applies to the products shown on the result page regardless of whether they came from a basic answer-based link, a score range, or a type-based outcome. Any products that would appear on the result page will be shuffled when randomisation is enabled.

How do I randomise the product order on the result page?

From the Quizify dashboard, click the edit quiz icon next to your quiz to open the quiz editor, then click Recommendation in the left menu. Enable the Show Randomise product order toggle and save. Recommended products will now appear in a different order each time a customer views the result page.

Will products appear in a different order every time?

Yes. With random ordering enabled, the product sequence is shuffled each time the result page is generated. This applies both to different customers who receive the same recommendations and to a single customer who takes the quiz more than once.